Information about MonetizeAI

Privacy Policy – MonetizeAI

Effective Date: 1 May 2025
Business Name: Alaivi Ltd
Registered Address: 33 Handel Road, Canvey Island, SS8 7HL, United Kingdom

1. Introduction

MonetizeAI (“we,” “us,” or “our”) is a digital platform that empowers users to monetise their AI skills through courses, services, and communities. We are committed to safeguarding your privacy and ensuring transparency in how your personal data is collected, used, and protected.

By using MonetizeAI (the “Service”), you agree to the terms of this Privacy Policy.

2. What Information We Collect

We collect personal data directly from you, automatically through your use of the Service, and from third parties.

a. Information You Provide

• Name, email address, password, profile details

• Course content, community contributions, service listings

• Payment and billing information (processed via Stripe or other PCI-compliant processors)

• Support enquiries, reviews, surveys, and communication with our team

b. Information We Collect Automatically

• Device type, operating system, browser type

• IP address, geolocation data (approximate)

• Platform activity: pages visited, features used, time spent

• Cookies, session data, and usage analytics

c. Information from Third Parties

• Payment processors (e.g. Stripe)

• Authentication partners (e.g. Google, Apple, LinkedIn)

• Affiliate, referral, and partner platforms
  
  

3. How We Use Your Information

We use your data to:

• Provide, maintain, and personalise the Service

• Facilitate user-to-user transactions and communication

• Verify identities and manage account access

• Improve platform features, AI recommendations, and performance

• Respond to enquiries and deliver customer support

• Prevent fraud, abuse, and violations of our terms

• Comply with legal obligations and enforce our policies

• Send important updates, service notices, or promotional content (you can opt out)

We do not sell or rent your personal information to third parties under any circumstances.

4. Use of AI and Machine Learning

We may use anonymised and aggregated data to improve our AI-driven features, including personalisation, content recommendations, and platform support. These processes do not involve your identifiable personal information unless you explicitly consent.

5. Legal Basis for Processing (GDPR Compliance)

Under applicable data protection laws, we rely on the following lawful bases to process your data:

• Performance of a contract (e.g. providing the Service)

• Consent (e.g. marketing communications, cookies)

• Legitimate interests (e.g. platform improvement, fraud prevention)

• Legal obligations (e.g. accounting, regulatory compliance)

6. Sharing Your Information

We only share your data when necessary and in line with this policy:

• Service providers: Hosting (e.g. AWS), analytics (e.g. Google Analytics), email delivery, customer support, and payment processors

• Other users: Limited to information necessary for transactions, communication, or community interactions (e.g. your profile name or listing details)

• Legal and regulatory authorities: Where required to comply with legal obligations or protect rights and safety

• Business partners and affiliates: Under strict confidentiality and data processing agreements

• In the event of a business transaction (e.g. merger, acquisition, asset sale), in accordance with applicable laws

7. International Transfers

Your information may be processed in countries outside your local jurisdiction, including the United Kingdom, the United States, and the European Economic Area (EEA). Where applicable, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) or rely on adequacy decisions to ensure your data is treated securely and lawfully.

8. Data Security

We use industry-standard measures to protect your data, including:

• End-to-end encryption for sensitive data

• Secure servers and firewalls

• Access controls and monitoring

• Regular security reviews and vulnerability scans

Despite our efforts, no system is completely secure. We encourage you to use strong passwords and notify us immediately of any suspicious activity.

9. Data Retention

We retain your personal data:

• As long as your account is active

• As required to provide our services and fulfil our contractual obligations

• As necessary for fraud prevention, dispute resolution, legal compliance, and enforcing our policies

You may request account deletion at any time, subject to lawful retention requirements.

10. Your Rights

Depending on your location, you may have the right to:

• Access personal data we hold about you

• Correct inaccurate or incomplete data

• Request deletion of your data (“right to be forgotten”)

• Restrict or object to our processing

• Port your data to another service

• Withdraw consent (where processing is based on consent)

To exercise any of these rights, email us at hello@monetizeai.io. We will respond in accordance with applicable laws.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, improve platform performance, and support our analytics and marketing efforts.

a. What Are Cookies?

Cookies are small text files placed on your device when you visit our platform. They help us recognise you, remember your preferences, and understand how you interact with the platform.

b. Types of Cookies We Use

• Essential Cookies: Required for core functionality such as security, authentication, and navigation. These cannot be disabled.

• Performance & Analytics Cookies: Help us understand how users interact with MonetizeAI, including page visits, time spent, and click patterns. (e.g. Google Analytics)

• Functional Cookies: Store your preferences, such as language or display settings, to improve usability.

• Marketing & Advertising Cookies: Used to deliver relevant ads and measure their effectiveness. These may come from third-party platforms like Meta or Google Ads (used only if we run advertising campaigns).

c. How You Can Manage Cookies

You can manage or disable cookies through your browser settings. Most browsers allow you to:

• Block or delete existing cookies

• Set alerts when cookies are being used

• Control third-party cookie permissions

Please note: disabling certain cookies may affect the functionality and user experience of the platform.

d. Third-Party Cookies

Some cookies on our platform are set by third parties providing services to us (such as analytics providers or advertising networks). These cookies are subject to the respective providers' privacy policies.

12. Children’s Privacy

MonetizeAI is not designed for children under the age of 16. We do not knowingly collect data from minors. If we discover such data has been provided, we will take steps to delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated effective date. If significant changes are made, we will notify users via email or in-platform notifications.

14. Contact Us

If you have any questions, concerns, or data-related requests, please contact:

Email: hello@monetizeai.io
Business Name: Alaivi Ltd
Address: 33 Handel Road, Canvey Island, SS8 7HL, United Kingdom

We take your privacy seriously and are committed to handling your data responsibly, transparently, and in line with all applicable regulations.