Privacy Policy

Last updated: 18 Oct 2025

Thank you for choosing MonetizeAI, provided by Alaivi Ltd (“MonetizeAI”, “we”, “us”, or “our”).
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use MonetizeAI and our related websites, products, and services (collectively, the “Platform”).

By accessing or using MonetizeAI, you agree to this Privacy Policy. If you do not agree, please do not use the Platform.

If you use MonetizeAI as a Creator, this Privacy Policy applies together with our Terms of Service and any Creator-specific agreements or notices.

Who We Are

MonetizeAI is operated by Alaivi Ltd, a company incorporated in England and Wales.
We act as the data controller for all personal information processed on our Platform.

If you have questions about this policy or your data, you can contact us at:
hello@monetizeai.io

The Information We Collect

We collect information in three main ways.

Information you provide

When you sign up or use MonetizeAI, you may share:

Your name, username, email address, password, or profile photo
Details about your profile, AI agents, or listings you create
Payment and billing details related to token purchases or payouts
Messages or files you upload, including prompts, feedback, or support queries

If you are a Creator, we may also collect payout information through Stripe Connect, including limited banking or billing details.

Information collected automatically

When you use the Platform, we automatically collect:

Device and browser details such as IP address, operating system, and device type
Usage data, such as pages visited, features used, and session duration
Diagnostic and performance information to ensure stability and prevent abuse
Cookies and similar technologies for security, login, and analytics

Information from other sources and connected services

We may also receive or process information from:

Payment and identity providers (such as Stripe Connect)
Third-party sign-in services (such as Google, where you’ve authorised it)
AI model and LLM providers, API and agent tool integrations, and automation or data connectors (for example Composio, LangChain, or similar technologies) that process your inputs and outputs to perform specific functions
Analytics, hosting, and infrastructure partners that help us operate, secure, and improve the Platform

These third parties may process data you input through AI agents — such as prompts, uploaded files, or connected accounts — to complete your requests. We ensure that all partners handle data under confidentiality and security standards consistent with this Privacy Policy.

How We Use Your Information

We use your personal data to:

Operate and provide the Platform, including chat and agent functionalities
Process transactions, token purchases, and payouts
Communicate with you about your account, updates, and service notices
Maintain the security and integrity of the Platform
Detect, investigate, and prevent fraud or abuse
Comply with legal and regulatory obligations
Improve and personalise MonetizeAI, including through anonymised analytics

We may also use anonymised or aggregated data for AI model improvement, testing, and research, but never in a way that identifies you personally.

Marketing communications are only sent if you have opted in, and you can unsubscribe at any time.

How We Share Your Information

We share information only when necessary to provide and protect the Platform:

Service providers: for hosting, payments, analytics, email delivery, and security
Third-party AI, LLM, and tool providers: when needed to process agent requests
Legal and regulatory authorities: when required by law or to protect our rights
Corporate affiliates: within Alaivi Ltd’s group for operational purposes
Business transfers: in the event of a merger, acquisition, or restructuring

We never sell your personal data.

Cookies and Similar Technologies

We use cookies and related technologies to:

Keep you signed in and remember preferences
Measure performance and usage
Secure your account and prevent misuse

You can control or delete cookies in your browser settings. Disabling them may affect parts of the Platform.
We may introduce a cookie consent tool in future as our use of analytics expands.

Sensitive Data

MonetizeAI does not intentionally collect or store special category data (such as health, biometric, or financial account details).
We strongly advise users not to submit sensitive personal data through the Platform or within AI agent interactions.
If such data is detected, we will delete or anonymise it where appropriate.

Data Transfers

We store data on secure servers located in the UK, EU, and other regions where our trusted infrastructure or service providers operate.
Where data is transferred outside the UK or EEA, we ensure adequate protection under recognised transfer mechanisms such as the UK International Data Transfer Addendum and the EU Standard Contractual Clauses.

How We Protect Your Data

We apply industry-standard security measures to protect your information, including:

TLS encryption for data in transit
Encryption at rest on secure servers
Role-based access control and least privilege principles
Regular access reviews and vulnerability management

While no online service can be completely secure, we continually review our safeguards to keep your data protected.

How Long We Keep Your Data

We retain personal data only as long as necessary to operate the Platform and comply with legal obligations.
Typical retention includes:

Account information: up to 12 months after closure
Transaction and tax records: up to 6 years
Chat prompts and outputs: up to 180 days unless deleted sooner by the user
Abuse or compliance records: as long as necessary to defend potential claims

When data is no longer needed, it is securely deleted or anonymised.

Your Rights

Under UK and EU data protection laws, you may:

Access a copy of your personal data
Request correction or deletion of inaccurate information
Object to or restrict certain processing activities
Withdraw consent for marketing communications
Request data portability, where applicable

To exercise these rights, contact us at hello@monetizeai.io.
We will respond within 30 days, as required by law.

If you are not satisfied with our response, you may contact the Information Commissioner’s Office (ICO) at ico.org.uk.

Children

MonetizeAI is intended for users aged 18 and above.
We do not knowingly collect data from children. If you believe a child’s data has been provided, contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last Updated” date and, where appropriate, notify you through the Platform or by email. Your continued use of MonetizeAI after such changes means you accept the updated policy.

Contact Us

If you have any questions, concerns, or privacy requests, please contact:

Data Protection Lead
hello@monetizeai.io

Information about MonetizeAI