Privacy Policy - MonetizeAI

Privacy Policy

Effective Date: 1st July 2025

MonetizeAI is a product of Alaivi Ltd, a company registered in the United Kingdom. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our platform at https://monetizeai.io ("Platform").

By using the Platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of data:

Personal Data:

Name, email address, and contact information
Payment and billing details (processed via third parties like Stripe)
Profile information (e.g. photo, bio)
User account data and preferences

Usage Data:

IP address and device information
Browser type and language
Access times and activity logs
Interaction data (e.g. clicks, pages viewed, agent usage)

Generated Data:

AI agent prompts, responses, and associated metadata
Feedback or reviews
Data submitted through forms or surveys

2. How We Use Your Data

We use your data to:

Provide and operate the Platform
Process payments and manage subscriptions
Personalise user experience and recommendations
Monitor and improve our services and infrastructure
Communicate with you about updates, offers, and news (with opt-out options)
Prevent fraud, abuse, or violations of our Terms
Train and improve AI systems using anonymised data

3. Legal Basis for Processing

We rely on the following legal bases to process your data:

Your consent (e.g. for marketing emails or cookies)
Contractual necessity (e.g. to deliver the services)
Legitimate interest (e.g. to improve and protect the Platform)
Legal obligation (e.g. for tax or regulatory compliance)

4. Sharing Your Data

We may share your data with trusted third parties, including:

Payment processors (e.g. Stripe)
Cloud infrastructure providers (e.g. UK and US-based)
AI/LLM providers for processing agent prompts and responses
Analytics and marketing tools (e.g. Google Analytics, email providers)
Legal, regulatory, or law enforcement authorities if required

We do not sell your data.

5. International Data Transfers

Some of our service providers store or process data outside the UK and EEA, including in the United States. Where required, we use appropriate safeguards such as:

Standard Contractual Clauses (SCCs)
Agreements with third parties to ensure adequate protection

By using the Platform, you consent to the transfer of your data to countries outside your country of residence.

6. Cookies & Tracking

We use cookies and similar tracking technologies to:

Remember your preferences and login sessions
Analyse Platform traffic and usage
Improve user experience and performance
Support marketing and advertising

You can manage cookie preferences via your browser settings. A cookie banner may be displayed where required.

7. Your Rights

Subject to applicable law, you may:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict certain types of processing
Withdraw consent where processing is based on consent
Request a copy of your data (data portability)

To exercise any of these rights, contact us at: hello@monetizeai.io

8. Data Retention

We retain your data only for as long as necessary to:

Provide the Platform and fulfil our obligations
Comply with legal or regulatory requirements
Resolve disputes and enforce our agreements

If you close your account, we will delete or anonymise your personal data unless retention is legally required.

9. Security

We implement appropriate technical and organisational measures to protect your personal data. However, no method of transmission or storage is 100% secure.

You are responsible for keeping your account credentials safe.

10. Children

The Platform is not intended for children under 18. We do not knowingly collect personal data from anyone under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via the Platform or by email. Continued use of the Platform after changes take effect constitutes acceptance.

12. Contact

For any questions, concerns, or data requests, please contact:
Alaivi Ltd
Email: hello@monetizeai.io

This policy is intended to comply with the UK GDPR and relevant international privacy regulations.

Information about MonetizeAI